Our team is always striving to provide the best support to help you with any questions related to conference attendance and to make information more transparent and instantly accessible, we've started gathering most frequently asked questions on the page below.
If you can't find an answer to your question below - contact us via [email protected].
Tickets, invoices, refunds
Can I participate in the online edition of React Summit on April 17 for free if I already have a Conference ticket for the offline event?
Yes, if you have a conference ticket or workshop ticket you’ll get access to the online React Summit on April 17. All the details and instructions on how to connect will be sent later.
Please note, you don’t have to buy a Remote Conference ticket.
What does a Remote Conference ticket include?
A Remote Conference ticket provides access to both tracks of talks and all the interactive activities (1:1 advice lounge with speakers, discussion rooms with speakers, Q&A sessions, afterparty activities).
Can you issue an invoice for my order?
Yes, it is possible to pay via invoice. Please, send your company details to [email protected] and we will issue it for you:
- company name
- company address
- VAT number.
As soon as we receive the payment, we'll send you a promo-code to activate the tickets.
I bought a ticket for a workshop, but have another date on my ticket. What is the correct date?
Please, be attentive with the dates!
The correct date is indicated in the name of the ticket – example: “Advanced React Workshop (April 15)”.
The ticket will also state the main date and time of the online conference – April 17, although you might not have bought a ticket to the conference itself – this is how Eventbrite works, and we cannot change it, unfortunately. Pay attention to what the name of the workshop says.
If you have doubts – consult the website or email us [email protected].
What does my ticket include?
If your ticket states “Early Bird ticket”/”Regular ticket”/”Late Bird ticket”, it includes access to the online React Summit on April 17 and to the offline React Summit on September 11.
If your ticket states ”Remote conference ticket”, it only includes access to the online React Summit.
If your ticket states “Combo: Workshop + Conference Day”, it includes access to the online React Summit on April 17 and to the offline React Summit on September 11 and a remote workshop on the original date in April.
If your ticket states “Workshop”, it includes access to the online React Summit on April 17 and a remote workshop on the original date in April.
How can I change the name on my ticket?
You can easily change the name in the ticket in your Eventbrite account. Just log in and edit the attendee information. Pay attention that only the ticket buyer can re-assign tickets.
If I can’t attend the conference, can I give the ticket to my friend/colleague?
Yes, you can. Simply log in to your Eventbrite account and re-assign the ticket to this person. Pay attention that only a ticket buyer can re-assign tickets.
Do you provide refunds of Remote conference ticket and Workshop tickets if decided not to participate?
No, we do not provide refunds in this case due to our policies.
Will my workshop ticket be valid for September workshops?
No, the workshop tickets to the April workshops don’t cover the September workshop program. Please note, the workshop in April will be held remotely.
Do you have any discount for students?
There are no discounts for students.
Do you provide any group discounts?
No, we do not provide any group discounts.
Where can I find all logistics and organisational information on how to connect, what is the exact schedule, etc.?
You will get an email with all the information you’ll need at the conference about a week before the event. We will also add a link to the page with all organisational details to the website.
The full schedule will be published 2 weeks before the event.
We are a community/also a tech conference. Could we collaborate with your conference?
Yes, of course! We’d be happy if you become our info-partner. Please, drop us a line at [email protected] and we’ll get back to you with all the information.